How to add a free chatbot to Wordpress website?

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In the digital age, businesses and personal brands are constantly seeking ways to enhance user engagement and improve customer support. WordPress, as one of the most popular Content Management Systems (CMS), offers a flexible platform for creating and managing websites. However, with the ever-increasing expectations for instant support and engagement, integrating a chatbot into your WordPress website can significantly uplift the customer experience. In this blog, we'll explore the benefits of adding a chatbot to your WordPress site and provide a step-by-step guide on how to integrate CronbotAI, a powerful yet free chatbot.

Understanding WordPress and Chatbots

WordPress is a versatile CMS that powers over 40% of all websites on the internet. It's known for its ease of use, flexibility, and extensive plugin ecosystem, making it an ideal choice for businesses of all sizes. Whether you're running a blog, an e-commerce site, or a portfolio, WordPress can cater to your needs.

Chatbots, on the other hand, are AI-driven programs designed to simulate conversations with users. They can handle inquiries, provide support, guide users through your website, and even perform tasks like booking appointments or selling products. Chatbots are available 24/7, ensuring that your website can cater to visitors at any time, without the need for constant human oversight.

The Benefits of Adding a Chatbot to Your WordPress Website

Integrating a chatbot into your WordPress site can revolutionise the way you interact with your visitors. Here are some key benefits:

  1. Improved Customer Support: Chatbots provide immediate responses to customer inquiries, reducing wait times and improving overall satisfaction.
  2. Increased Engagement: By interacting with visitors in real-time, chatbots can significantly increase engagement, keeping users on your site longer.
  3. 24/7 Availability: With a chatbot, your website is always available to provide assistance, regardless of time zones or business hours.
  4. Cost Efficiency: Automating customer support with a chatbot can reduce the need for a large customer service team, saving on operational costs.

Integrating CronbotAI into Your WordPress Website

CronbotAI stands out as a remarkable solution for adding chatbot functionality to WordPress websites. It's designed to be user-friendly, requiring no coding knowledge to set up and integrate. Here's how to add CronbotAI to your WordPress site:

Step 1: Sign Up for CronbotAI

First, visit the CronbotAI website and sign up for a free account. This will give you access to the CronbotAI dashboard, where you can create and customize your chatbot.

Step 2: Customize Your Chatbot

Use the CronbotAI dashboard to customize your chatbot according to your needs. You can set up automated responses, define conversation flows, and even integrate it with other tools and services for a seamless experience.

Step 3: Integrate with WordPress

After customising your chatbot, you'll need to integrate it with your WordPress site. CronbotAI provides a snippet of code that you can add to your website.

First, you will need to log in to your WordPress settings and then add a plugin to install the CronbotAI Chatbot code into your site.

Go to Dashboard > Plugins in sidebar.

There are many plugins that you can use. We will use the plugin Simple Custom CSS and JS for this setup example.

After installing the plugin, Go to Plugins section > Search Simple Custom CSS and JS > Click Settings.

Click Add HTML Code button.

Copy the chatbot script code.

Paste the copied code in Wordpress and click Publish.

Your Wordpress website is now configured with an AI Chatbot.

If you have any issues, or you need to support another platform, feel free to send an email to

Step 4: Test and Launch

Before going live, thoroughly test the chatbot on your website to ensure it's responding as expected. Once satisfied, launch the chatbot and start enjoying the benefits of enhanced customer support and engagement on your WordPress site.


Adding a chatbot to your WordPress website can significantly enhance customer support and engagement. With tools like CronbotAI, integrating a chatbot is straightforward and requires minimal technical knowledge. By following the steps outlined above, you can provide your visitors with a better browsing experience, ensuring they receive immediate assistance whenever needed. Embrace the future of customer support by integrating a chatbot into your WordPress website today.

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