Available in Hobby and Pro Plan
Stay in-charge 24/7
Cronbot's real-time email alerts ensure you don't miss a beat. Stay updated about every customer engagement, whether it's a simple question addressed by AI or a complex query that necessitates human participation.
Cronbot delivers notifications directly to your mailbox, eliminating the need to constantly check the dashboard.
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Cronbot's real-time email alerts ensure you never miss a beat. Whether your customers interact with the AI or require a human touch, you'll receive immediate updates in your inbox. This allows you to answer to requests fast, even when you are not constantly monitoring the chatbot, ensuring great customer support around the clock.
No need to switch platforms or log onto a separate dashboard. Cronbot interacts smoothly with your email, allowing you to answer to customer inquiries right from your inbox. This streamlines your business, saves time, and guarantees that your clients receive the timely service they deserve.
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To create a chatbot on Cronbot.ai, first sign in or sign up. During setup, enter your Organization Name and the Slug URL of your website. Name your chatbot and specify your website domain. For training, you can upload a sitemap URL or other supported content formats such as PDF, CSV, Notion, or Website Content, or skip this step to proceed directly to the dashboard. Later, you can train your chatbot by uploading content. Once created, manage your chatbot from the top of your dashboard, where you can handle multiple chatbots and access Cronbot's chatbot features seamlessly.
To train a chatbot with your own data, navigate to the “Training Data” section at the top and upload your content. Supported formats include PDF, CSV, Notion, Website Content and Sitemap. We recommend using the Website Sitemap as a training data source.
To customize your chatbot, you can go to the “Customize” section (sixth icon in the sidebar). Here, you can customize the chatbot's color to match your brand color, enable or disable human support, and also edit the content that is displayed over the chatbot.
Contacts are available under the Basic, Hobby & Pro plan. If you are subscribed to this plan, you can add a contact through the dashboard and the chatbot. To add a contact via the dashboard, you can go to the “CRM” section and click on the “Add New Contact” button. From the chatbot, a contact will be added once your user clicks on the Request Human Support button.
Currently, during human support mode, there is no restriction on the number of messages sent and received.
Slack integration is available under the Hobby & Pro plan only. If you are subscribed to this plan, you can integrate Slack by visiting the “Integration” tab. Clicking on the install button will install Slack organization-wide. It will also ask you to choose a chatbot on which you want to install Slack.
After signing up or signing in to Cronbot and creating your chatbot, you can easily set it up using the Setup Instructions section in your dashboard. Cronbot provides step-by-step setup guides for various platforms including Custom Websites, Webflow, WordPress, Shopify, Wix and Bubble. These guides enable you to deploy your chatbot quickly and seamlessly without any coding required, allowing you to integrate Cronbot into your website in just minutes.
You can track AI message usage and other metrics using the Chatbot Analytics feature on CronbotAI. In the dashboard, click on the Analytics section. The analytics dashboard provides:
This feature helps you monitor performance and optimize customer support.
Cronbot ensures high response quality by allowing you to regularly update training data in multiple formats and monitor performance through Chatbot Analytics. Customization options enable personalized messages for both AI and human modes, adjusting header texts, online statuses, welcome and fallback messages, and input placeholders. You can also configure the chatbot to switch to human support for complex queries. Integration with CRM systems ensures up-to-date information, ensuring your chatbot delivers accurate and tailored responses consistently.
The number of chatbots you can create with CronbotAI depends on the plan you have subscribed to:
Choose a plan based on your needs to manage multiple chatbots efficiently and effectively.
Sign Up: Register for Cronbot’s basic plan.
Customize: Personalize your chatbot to suit your brand.
No Code: Integrate your chatbot to your preferred platform without coding.
Cronbot Software Pvt Ltd.
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