One-Stop AI Chatbot for your SaaS

To create a chatbot on Cronbot.ai, first sign in or sign up. During setup, enter your Organization Name  and the Slug URL of your website. Name your chatbot and specify your website domain. For training, you can upload a sitemap URL or other supported content formats such as PDF, CSV, Notion, or Website Content, or skip this step to proceed directly to the dashboard. Later, you can train your chatbot by uploading content. Once created, manage your chatbot from the top of your dashboard, where you can handle multiple chatbots and access Cronbot's chatbot features seamlessly.

To train a chatbot with your own data, navigate to the “Training Data” section at the top and upload your content. Supported formats include PDF, CSV, Notion, Website Content and Sitemap. We recommend using the Website Sitemap as a training data source.

To customize your chatbot, you can go to the “Customize” section (sixth icon in the sidebar). Here, you can customize the chatbot's color to match your brand color, enable or disable human support, and also edit the content that is displayed over the chatbot.

• Design Customization: Adjust background and text colors to align with your brand.
• Behavior Settings: Define chatbot behavior based on your office hours for requesting agent support.
• Chatbot Content: Personalize messages for both AI and Human interaction modes.
• Chatbot Popup: Enable or disable the chatbot popup and customize its appearance and text.

Contacts are available under the Basic, Hobby & Pro plan. If you are subscribed to this plan, you can add a contact through the dashboard and the chatbot. To add a contact via the dashboard, you can go to the “CRM” section and click on the “Add New Contact” button. From the chatbot, a contact will be added once your user clicks on the Request Human Support button.

Currently, during human support mode, there is no restriction on the number of messages sent and received.

Slack integration is available under the Hobby & Pro plan only. If you are subscribed to this plan, you can integrate Slack by visiting the “Integration” tab. Clicking on the install button will install Slack organization-wide. It will also ask you to choose a chatbot on which you want to install Slack.

After signing up or signing in to Cronbot and creating your chatbot, you can easily set it up using the Setup Instructions section in your dashboard. Cronbot provides step-by-step setup guides for various platforms including Custom Websites, Webflow, WordPress, Shopify, Wix and Bubble. These guides enable you to deploy your chatbot quickly and seamlessly without any coding required, allowing you to integrate Cronbot into your website in just minutes.

You can track AI message usage and other metrics using the Chatbot Analytics feature on CronbotAI. In the dashboard, click on the Analytics section. The analytics dashboard provides:

• Monthly AI Messages Usage
• Monthly Company Magic Fill Usage
• Total Page Usage
• Total Contacts Usage
• Total Tickets
• Top 5 Most Asked Questions
• Number of Contacts Created
• Number of Tickets Resolved and Unresolved

This feature helps you monitor performance and optimize customer support.

Cronbot ensures high response quality by allowing you to regularly update training data in multiple formats and monitor performance through Chatbot Analytics. Customization options enable personalized messages for both AI and human modes, adjusting header texts, online statuses, welcome and fallback messages, and input placeholders. You can also configure the chatbot to switch to human support for complex queries. Integration with CRM systems ensures up-to-date information, ensuring your chatbot delivers accurate and tailored responses consistently.

The number of chatbots you can create with CronbotAI depends on the plan you have subscribed to:

• Basic Plan: Includes 1 AI chatbot.
• Hobby Plan: Allows for up to 2 AI chatbots.
• Chatbot Popup: Enable or disable the chatbot popup and customize its appearance and text.

Choose a plan based on your needs to manage multiple chatbots efficiently and effectively.