Available across all plans: Basic, Hobby and Pro
User Friendly chatbot customization made it easy for you.
Create a one-of-a-kind conversational experience that complements your company's branding.
Our easy-to-use customization tools put you in control of your chatbot's design, behavior, and content. Personalize your chatbot's logo and color palette, and create personalized welcome messages and responses.
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Upload your company logo and choose a color palette that matches your brand's look. Create an instantly recognizable chatbot that reinforces your business identity. With our live preview function, you can see your design changes in real time, ensuring that your chatbot's visual aspects are consistent with your brand's style and messaging.
Customize your chatbot's availability to fit the demands of your customers and team. Set certain hours when your human agents are available to take over discussions, and personalize the messages that your chatbot displays outside of those times. This ensures that your customers always receive prompt service and clear communication.
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Personalize your chats to provide a truly engaging experience for your customers. Create personalized welcome messages and responses for both AI and human engagements, injecting your brand's personality into each conversation. Create tailored pop-up messages to engage visitors, provide support, or promote special offers.
To create a chatbot on Cronbot.ai, first sign in or sign up. During setup, enter your Organization Name and the Slug URL of your website. Name your chatbot and specify your website domain. For training, you can upload a sitemap URL or other supported content formats such as PDF, CSV, Notion, or Website Content, or skip this step to proceed directly to the dashboard. Later, you can train your chatbot by uploading content. Once created, manage your chatbot from the top of your dashboard, where you can handle multiple chatbots and access Cronbot's chatbot features seamlessly.
To train a chatbot with your own data, navigate to the “Training Data” section at the top and upload your content. Supported formats include PDF, CSV, Notion, Website Content and Sitemap. We recommend using the Website Sitemap as a training data source.
To customize your chatbot, you can go to the “Customize” section (sixth icon in the sidebar). Here, you can customize the chatbot's color to match your brand color, enable or disable human support, and also edit the content that is displayed over the chatbot.
Contacts are available under the Basic, Hobby & Pro plan. If you are subscribed to this plan, you can add a contact through the dashboard and the chatbot. To add a contact via the dashboard, you can go to the “CRM” section and click on the “Add New Contact” button. From the chatbot, a contact will be added once your user clicks on the Request Human Support button.
Currently, during human support mode, there is no restriction on the number of messages sent and received.
Slack integration is available under the Hobby & Pro plan only. If you are subscribed to this plan, you can integrate Slack by visiting the “Integration” tab. Clicking on the install button will install Slack organization-wide. It will also ask you to choose a chatbot on which you want to install Slack.
After signing up or signing in to Cronbot and creating your chatbot, you can easily set it up using the Setup Instructions section in your dashboard. Cronbot provides step-by-step setup guides for various platforms including Custom Websites, Webflow, WordPress, Shopify, Wix and Bubble. These guides enable you to deploy your chatbot quickly and seamlessly without any coding required, allowing you to integrate Cronbot into your website in just minutes.
You can track AI message usage and other metrics using the Chatbot Analytics feature on CronbotAI. In the dashboard, click on the Analytics section. The analytics dashboard provides:
This feature helps you monitor performance and optimize customer support.
Cronbot ensures high response quality by allowing you to regularly update training data in multiple formats and monitor performance through Chatbot Analytics. Customization options enable personalized messages for both AI and human modes, adjusting header texts, online statuses, welcome and fallback messages, and input placeholders. You can also configure the chatbot to switch to human support for complex queries. Integration with CRM systems ensures up-to-date information, ensuring your chatbot delivers accurate and tailored responses consistently.
The number of chatbots you can create with CronbotAI depends on the plan you have subscribed to:
Choose a plan based on your needs to manage multiple chatbots efficiently and effectively.
Sign Up: Register for Cronbot’s basic plan.
Customize: Personalize your chatbot to suit your brand.
No Code: Integrate your chatbot to your preferred platform without coding.
Cronbot Software Pvt Ltd.
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